An all‐in‐one CRM solution that includes customer service functionality along with sales and marketing tools, makes customer retention decisively easier.įeatures: Customer Service Tools, Email Integration, Reporting and Contact Managementģ. ![]() Increase customer retention – It costs much more to acquire a new customer than retain an existing one, but many companies don’t understand the importance of keeping existing clients happy, or how to implement a successful retention strategy. However, a CRM solution that manages client relationships, marketing communications and customer service records can capture the data points you need to generate more leads and maximize your sales revenue potential.įeatures: Sales Process and Lead Tracking, Campaign Management, Mobile CRM and Diary and CalendarĢ. Generating more leads – Many companies miss out on sales opportunities by letting information seep through the cracks. Maximizer CRM is easily configurable for companies in any industry, including manufacturing, real estate, and financial Services. The database resides in-house to give your more control over the data, and to make it secure and easily accessible. It integrates with popular business apps such as Microsoft Outlook, Exchange, and Office, as well as accounting software. Maximizer CRM is simple and quick to deploy, learn, use and maintain. Custom CRM reporting is offered give you important insights into your business performance. Managers can gain insight into the performance of the business through reports and dashboards. Maximizer CRM can be easily configured to meet the specific requirements of your business. Maximizer CRM’s All Access licensing provides a complete up-to-date customer history – anytime, anywhere – with access through the Web, mobile devices and Windows desktop.Ĭustomer information can be shared across sales, marketing and customer service, helping you improve productivity and efficiency. It provides a central lead management solution with instant access to the entire history of customers and prospects. Maximizer is a simple, accessible and adaptable CRM solution. Increasing the ability to make adding graphics and enhancing the viewing pleasure of the customer would be very helpful.Maximizer CRM is now on the market for more than 25 years, used by both small businesses as well as large corporations. The integration of and the statistics are very important to see what customers are clicking on within your email broadcast. It is fabulous to have this in Maximizer but it is not as easy to use as some of the others such as Constant Contact. The addition of the campaign management is a critical feature but is very difficult to use. Many customers will comment that they can't believe I remembered one detail or another.I don't have the heart to tell them I have it all documented in my Maximizer program. It makes the customer feel important as you have all the details at your finger tips about their likes and dislikes. The ability to organize all your customers in one program and to have the mobile ability to bring customer files up on our smart phone is incredible. Our company has grown with Maximizer and watched the software evolve into a very powerful tool. Maximizer has been my right arm since the early 90's. I can then follow up with the provider to see if they heard from the customer and to make them realize that I'm tracking the precious leads that I send to them. The feature allows me to link that customer with the service providers that we have referred. For example I refer customers to service providers that I have in our database. The latest feature that I love is the relation manager it could be a little easier to use. ![]() Insights: $89 USD/mo – billed annually (50 User Minimum) Read user reviews How much does Maximizer CRM cost?īusiness Plus: $49 USD/mo – billed annually (No User Limits) The data from way back is hard to track." icon "It needs to be upgraded a little to have the updated look of a current software.icon "It is SO busy that it is difficult to use the tab after tab function leaves lots of sub levels un informed.".icon "The biggest obstacle for me is the mount of data entry and customization to make it flow for our company.".Add contacts, set follow-ups, track opportunities, send e-mails." icon "It is a nice software solution with typical contact management features.We send a newsletter to all our clients through maximizer which is very easy to do." icon "The outlook integration is an excellent feature, and we can save all our correspondence to the data base.Powerful - will do all that I need for marketing and sales, plus more." ![]() Click to open gallery User Review Highlights 4.01ģ15 Reviews 5 102 4 143 3 46 2 13 1 10 4 Ease-of-use out of 5 4 Customer Support out of 5 4 Value for money out of 5 4 Functionality out of 5
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